{SPREADS I B2C | UK, NETHERLANDS, GERMANY}

BUSINESS OBJECTIVE

Flora Food Group (formerly known as Upfield and previously part of Unilever) wanted to redesign their cost-optimised plastic margarine tub to convey a more natural look and feel, emphasise healthy messaging, and enhance its sustainability credentials. The challenge was to create packaging that appeals to consumers while maintaining cost-efficiency and aligning with the brand’s sustainability goals.

OUR CONTRIBUTION

Three years of consumer and design exploration...

Designed and delivered a series of in-depth consumer and design studies over a period of 3 years, including key markets such as the UK, Germany and The Netherlands:

Conceptual Profiling: Led consumer workshops to understand how consumers perceive natural and healthy packaging, focusing on physical, sensory and design attributes that align with these values.

Experience Mapping: Conducted ethnographic studies to explore how consumers interact with margarine packaging, identifying key moments where design influences purchasing and usage.

Consumer Journey Analysis: Used further ethnographic data to map the entire consumer journey, from product discovery to disposal, to ensure the new packaging enhances the overall experience.

Design Analysis: Facilitated workshops to explore and evaluate design elements and physical characteristics, ensuring they align with the brand’s sustainability and health-focused messaging.

Concept Testing: Conducted consumer workshops to test design concepts, refining them based on feedback related to aesthetics, functionality, and sustainability.

Prototype Testing: Engaged in-depth consumer interviews to assess prototype performance in real-world conditions.

Material Analysis: Explored alternative materials in workshops, focusing on balancing cost, sustainability, and consumer expectations for natural-looking packaging.

COMMERCIAL OUTCOME

Paper packaging for the win...

In 2024, the redesigned paper margarine tub was launched globally. This packaging innovation successfully balances consumer demand for natural and healthy aesthetics with strengthened sustainability credentials, positioning the brand at the forefront of eco-friendly packaging solutions.

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