Human Insights
Emotional Intelligence and AI
Nearly 20 years of exposure in the field of consumer goods has taught me a very important lesson (amongst others): no product, no service and
Nearly 20 years of exposure in the field of consumer goods has taught me a very important lesson (amongst others): no product, no service and
As a professional deeply immersed in customer journeys and experience mapping for nearly two decades, I’ve always believed in a simple truth: fewer steps equal
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